Welcome to Systems of Support,
These terms and conditions outline the rules and regulations for the use of Systems of Support's Website, located at www.systemsofsupport.co.uk
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Systems of Support if you do not agree to take all of the terms and conditions stated on this page.
Cookies:
The website uses cookies to help personalize your online experience. By accessing Systems of Support, you agreed to use the required cookies.
A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.
License:
Unless otherwise stated, Systems of Support and/or its licensors own the intellectual property rights for all material on www.systemsofsupport.co.uk. All intellectual property rights are reserved. You may access this from www.systemsofsupport.co.uk for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
Copy or republish material from www.systemsofsupport.co.uk
Sell, rent, or sub-license material from www.systemsofsupport.co.uk
Reproduce, duplicate or copy material from www.systemsofsupport.co.uk
Redistribute content from www.systemsofsupport.co.uk
This Agreement shall begin on the date hereof.
Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Systems of Support does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Systems of Support, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Systems of Support shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Systems of Support reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Systems of Support a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.
Hyperlinking to our Content:
The following organisations may link to our Website without prior written approval:
Government agencies;
Search engines;
News organisations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
These organisations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.
We may consider and approve other link requests from the following types of organisations:
Commonly-known consumer and/or business information sources;
Dot.com community sites;
Associations or other groups representing charities;
Online directory distributors;
Internet portals;
Accounting, law, and consulting firms; and
Educational institutions and trade associations.
We will approve link requests from these organisations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organisation does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Systems of Support; and (d) the link is in the context of general resource information.
These organisations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
If you are one of the organisations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Systems of Support. Please include your name, your organisation name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organisations may hyperlink to our Website as follows:
By use of our corporate name; or
By use of the uniform resource locator being linked to; or
Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.
No use of Systems of Support's logo or other artwork will be allowed for linking absent a trademark license agreement.
Content Liability:
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights:
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website:
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Disclaimer:
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
Limit or exclude our or your liability for death or personal injury;
Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
Limit any of our or your liabilities in any way that is not permitted under applicable law; or
Exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Terms and Conditions
GDPR and your data
Privacy notice
Last updated: 15 January 2026
Who we are
This website is operated by Kelly Challis.
Address: on request via email
Email: on request through contact form
Phone: on request through contact form
The data we collect
We collect the following categories of personal data when you use our site or contact us:
Identity and contact data: name, email address, phone number, postal address.
Message data: information you include in enquiries or forms.
Technical data: IP address, device and browser type, operating system, time zone, referral source, pages viewed.
Usage data: how you use the site.
Marketing preferences: your communication choices.
If you provide special category data (for example, health information) in an enquiry, we will treat it with extra care and only use it for the purpose you provided it for.
How we collect data
Directly from you when you:
Complete a form.
Email, call, or message us.
Book a service.
Automatically through:
Cookies and similar technologies.
Server logs and analytics tools.
Why we use your data and our lawful bases
We only use your personal data when UK GDPR allows us to. Common lawful bases and purposes include:
A. Responding to enquiries and providing services
Purpose: reply to messages, arrange calls, deliver services, manage the client relationship.
Lawful basis: contract (where you engage us) and legitimate interests (replying to enquiries, running the business).
B. Booking, admin, and customer support
Purpose: scheduling, confirmations, service updates, record keeping.
Lawful basis: contract and legitimate interests.
C. Payments and accounting
Purpose: invoices, payments, tax and financial records.
Lawful basis: legal obligation and contract.
D. Website security and performance
Purpose: keep the site secure, prevent fraud, troubleshoot, maintain services.
Lawful basis: legitimate interests.
E. Analytics
Purpose: understand site performance and improve content and user experience.
Lawful basis: consent (where cookies or similar tech requires consent) and/or legitimate interests for strictly necessary measurement that does not involve non-essential cookies.
F. Marketing communications
Purpose: send newsletters or updates.
Lawful basis: consent (email marketing) or legitimate interests where permitted. You can opt out at any time.
Cookies
We use cookies and similar technologies.
Necessary cookies help the site function.
Optional cookies (for example analytics or marketing cookies) will only be used if you consent via our cookie banner/settings.
You can also control cookies through your browser settings.
Who we share data with
We share personal data only when needed and only with trusted providers, such as:
Website hosting and platform providers.
Email and communications providers.
Booking and client management tools.
Payment processors.
Analytics providers.
Professional advisers (accountant, legal).
We require service providers to protect your data and only process it on our instructions.
International transfers
Some suppliers store or process data outside the UK. When data leaves the UK, we use appropriate safeguards such as:
UK adequacy regulations, or
the UK International Data Transfer Agreement (IDTA) or UK Addendum to EU Standard Contractual Clauses, plus risk assessments where required.
How long we keep your data
We keep personal data only as long as needed:
Enquiries: up to [12] months after last contact.
Client records: up to [6] years after the end of the relationship (typical for tax and legal purposes).
Marketing records: until you unsubscribe or we remove inactive contacts after [24] months.
Technical logs: up to [14] months (or per provider settings).
Adjust these periods to match your actual practice.
Your data protection rights
You have rights under UK GDPR, including:
Access: request a copy of your personal data.
Rectification: correct inaccurate or incomplete data.
Erasure: ask us to delete your data in certain situations.
Restriction: limit how we use your data in certain situations.
Portability: receive your data in a usable format in certain situations.
Objection: object to processing based on legitimate interests or for direct marketing.
Withdraw consent: where we rely on consent, you can withdraw it at any time.
To exercise rights, contact us using the details above. We will respond within one month.
Complaints
If you are unhappy with how we handle your data, contact us first so we can help.
You also have the right to complain to the Information Commissioner’s Office (ICO).
ICO website: ico.org.uk
ICO helpline: 0303 123 1113
Security
We use appropriate technical and organisational measures to protect personal data, including access controls, secure systems, and minimising data access. No website is risk-free, but we work to reduce risk.
Links to other websites
Our website may link to third-party sites. We are not responsible for their privacy practices. Check their privacy notices.
Changes to this notice
We may update this notice from time to time. We will post the latest version on this page with a revised date.